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jakelong
Enlightened One
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More info on the culture of tipping http://www.mexperience.com/blogs/mexicoinsight/?p=33 http://www.time.com/time/asia/money/1999/three/tipping.html
The study found that 63 percent of blacks and 30 percent of whites [bdidn't understand that the standard restaurant tip in the United States is 15 to 20 percent. The difference between how blacks and whites view tipping has serious ramifications for restaurants, including lawsuits and lost profits, Williams reports 
He says cultural elements -- blacks have avoided sit-down restaurants in favor of take out or self-service eateries -- institutionalized racism that exists in the restaurant industry and education about tipping are all behind the discrepancy. "How do people learn about tipping? If you don't go, you don't know." 
http://www.npr.org/templates/story/story.php?storyId=1329241
Those servers who believe that black Americans do not tip well may then provide inferior service to black customers, which then in turn leads to lower tips--in a self-fulfilling prophecy. (That is one thesis presented by Lynn and Thomas-Haysbert.) Potential tipping differences aside, understanding the interpersonal and organizational rituals that govern the dining experience of black Americans may help to better explain discrimination on the part of some restaurant personnel 
http://www.entrepreneur.com/tradejournals/article/113135677_2.html
As the discourse at the tipping Web site suggests, many restaurant workers rely on stereotypical knowledge schemas to guide their treatment of black Americans as customers. Many of the threads focus on racial stereotypes regarding tipping behavior, the shared understanding of and language used by white American restaurant workers regarding restaurant race relations, and the justification for differential and discriminatory treatment given to black American customers . As stated above, if restaurant personnel believe that black Americans tip less and are therefore less deserving of equal service, servers may give inferior service in the first place, thus eliciting the very tipping practices they abhor. 
And anyway here's some response on a black pizza deliverer. http://answers.yahoo.com/question/index?qid=20080727135913AAikO7x Their tip?
you may need to educate them by saying something like, "It's customary to tip the delivery person." 
Have you tried that?
------- "Everyone helpin' each other whenever they can we makin' it happen, from nothin' to somethin' That's how we be survivin'" - BEP
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Headst0ck
Dairy Product Addict
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Nah Bud's good dude. I still say this topic is mega silly thouh.
------- I'm jazzy jeff.
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ButtSechs69
Technician
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I know, Bud and I go back and he's also for a good, intelligent discussion. I just like getting him riled up and seeing what he can do.
------- "It's not about a salary, it's all about reality" KRS-One
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( Bud2400 )
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Patron
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Quote: from ButtSechs69 at 9:38 pm on Aug. 19, 2008
I was more just attempting to get a response out of Bud. While the topic itself is not racist, looking at his collection of topics would point to some innate feelings of prejudice towards the African American people. 
Not sure what exactly you're talking about as only a few of my topics are really about race; hardly the majority. Have you really looked through all my topics I've ever posted? It's really simple to access from my profile. Though considering that I've been doing this race survey (collecting all the data I used for this) for the last 4 months, issues of races, blacks in particular, have been on my mind and as a result, you see a greater frequency of topics on it since that time period. There's nothing racist about this topic or what I said in it - if you actually read it, you'd notice that I try telling people that they shouldn't take the general tendency I highlighted and apply it to all black individuals, making it a stereotype. I highlighted it because it's such a huge difference from all the other races, which is a problem for workers of the service industry and creates / reinforces negative images and stereotypes against blacks. It also suggests an extreme lack of integration among blacks in the United States. All in all, these stats I've shown are bad for black people; and then you call me racist for asking for speculations on what the problem is and how we may go about some solutions? But hey, if you'd rather attack me and label me as a racist for showing everybody the results of what I found, go ahead. It's far easier doing that than actually discussing the topic at hand, I'll give you that.
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10:43 pm on Aug. 19, 2008 | Joined Dec. 2004 | 1156 Days Active Join to learn more about Bud2400 Washington, United States | Straight Male | 6388 Posts | 24433 Points
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( Bud2400 )
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Patron
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Quote: from Springs at 12:59 pm on Aug. 19, 2008
wtf they made a survey on tipping are you fucking serious 
Actually, "they" is me. I personally gathered all the data myself and organized it into what you see. The stereotype that blacks don't tip worth a damn is widespread in the service industry and if any of you check out some of the links I've posted, you'd see that, too. My interest was seeing how much validity this stereotype had. Moreover, seeing how I do work for tips, it's something very relevent and interesting for me, and anyone else who works, has worked, or ever will work in a profession where tips make up a good portion their income will find it interesting as well. Call a small issue like tipping silly and whatnot, although it's these small things that reflect society at large. If you refuse to deal with the details, nothing will ever get done. You can't attack a broad issue by only treating the surface of the problem; you have to get deep and explore every little thing. Post edited at 10:48 pm on Aug. 19, 2008 by Bud2400
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10:48 pm on Aug. 19, 2008 | Joined Dec. 2004 | 1156 Days Active Join to learn more about Bud2400 Washington, United States | Straight Male | 6388 Posts | 24433 Points
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( Bud2400 )
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Patron
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Quote: from babygurl 2008 at 12:57 pm on Aug. 19, 2008
I read what i needed to read, so fuck you 
So you claimed to have read what you needed to read when you try telling me that a single example contradicts a general tendency made by hundreds? You claim that the reason I make more in tips from whites than blacks is because there's more whites, when I showed you a scatterplot that details every single individual tip I got from my 1000 deliveries, and that the vast majority of blacks hover around the $0 - $2 mark, whereas most whites hover around the $2 - $5 mark? You haven't read a single damn thing. Please, before making a fool of yourself through such idiocy, I suggest actually reading what I have to say and considering things. And furthermore, giving it some thought. Amazing things happen when you do things like that.
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10:51 pm on Aug. 19, 2008 | Joined Dec. 2004 | 1156 Days Active Join to learn more about Bud2400 Washington, United States | Straight Male | 6388 Posts | 24433 Points
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( Bud2400 )
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Patron
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Quote: from The Artful Dodger at 12:18 pm on Aug. 19, 2008
White people are obsessed with tipping. My mom brought this up just the other day. She likes eating at black-owned restaurants as opposed to white ones because they don't put the pressure on her for that. Its just not in the culture...paying people extra money to for doing their job. 
Just goes to show, Elm, what I said about blacks not being pressured to tip within their own communities of other blacks is true taking this statement into consideration. Although it's just a single example, there are many more out there like this. I personally think that this is the primary factor in why blacks do not tip, and although people constantly argue with each other about it, it's actually very obvious. If you really want to know why tipping is in place in the United States, I honestly suggest reading what I said in the first three paragraphs:
I know you Brits and Aussies out there have something against tipping, so let me say this. Tips are more than just something to reward extra good service in the United States - in the US, tips are expected. This is mainly due to employers cutting their labor costs and letting their customers cover that. It might seem like an atrocious thing for an employer to do, but it's really not that bad when you think about it. Consider this. Somebody has to cover the cost of labor one way or another, and the customer is always the one who has to pay for that. Whether there's an auto gratuity or an optional, but culturally expected gratuity, the cost is being covered in some way - the only difference between the US and Australia & the UK is that in the US, you actually have the option to choose what how much of a gratuity you think is worth the service your server gave you and whether or not you want to pay for that service at all provided that it was horrible and / or the server offended you. Theoretically, this will make your server want to serve you to the best of their abilities given that incentive. In the UK and Australia, that option is non-existent with an auto-gratuity, nor is that incentive for the server to do their best there either. In the face of rising national minimum wages in the US, you can be sure that any server whose state is being effected by the rise is not being given that raise - rather, most employers simply keep their employees at the same wage they've always been giving them, now at a sub-minimum wage. Not tipping for perfectly good service (ie. a "stiff") is, to most professions that rely on tips, a cheap way to save your money by hurting the income of your server. You might say "get a new job" or "complain to your employer about it," but in the US, the employer is not the one who is responsible for distributing the cost of labor - the consumer is, and stiffing in the US is therefore an abuse of that system. 
When your income is made primarily of tips like it is for just about all servers in the United States, tipping is going to be a big deal. To say that it's not is like saying that your paycheck on your job is no big deal, when in reality, it's the entire reason why you're there.
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10:56 pm on Aug. 19, 2008 | Joined Dec. 2004 | 1156 Days Active Join to learn more about Bud2400 Washington, United States | Straight Male | 6388 Posts | 24433 Points
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The Artful Dodger
Dairy Product Addict
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One time we ordered pizza. And the Italian delivery guy gave her (my mom) a dirty look cause she only gave him a tooney(2 bux). She was so pissed she called to file a complaint.
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jakelong
Enlightened One
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Quote: from Bud2400 at 10:43 pm on Aug. 19, 2008
But hey, if you'd rather attack me and label me as a racist for showing everybody the results of what I found, go ahead. It's far easier doing that than actually discussing the topic at hand, I'll give you that. 
Hey man cool off. He didn't call you racist. As he said he was trying to rile you up. Guess he did it!
------- "Everyone helpin' each other whenever they can we makin' it happen, from nothin' to somethin' That's how we be survivin'" - BEP
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11:14 pm on Aug. 19, 2008 | Joined Aug. 2005 | 568 Days Active Join to learn more about jakelong California, United States | Straight Male | 9884 Posts | 16966 Points
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jakelong
Enlightened One
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Quote: from Bud2400 at 10:48 pm on Aug. 19, 2008
you have to get deep and explore every little thing. 
T gotta say THAT you do.
------- "Everyone helpin' each other whenever they can we makin' it happen, from nothin' to somethin' That's how we be survivin'" - BEP
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11:16 pm on Aug. 19, 2008 | Joined Aug. 2005 | 568 Days Active Join to learn more about jakelong California, United States | Straight Male | 9884 Posts | 16966 Points
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( Bud2400 )
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Patron
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Quote: from jakelong at 8:19 pm on Aug. 19, 2008
How many hours did you spend doing all that? 
Well, I spent 4 months collecting the data after each delivery at work. I'd record the five things I mentioned onto the ticket for the delivery itself and every night after my shift is over, I'd throw it all on an excel spreadsheet. Once I was done, I'd divide up the races into how I want to organize them, and spent quite awhile getting everything the way I needed it to in order to make graphs and analyze the data. Took me much of the day yesterday, so I'm glad to finally have everything but the sex and age portions done, which I don't think I'll get around to doing since those two variables aren't that important in my opinion.
I mean from the charts you gave it looks like things were consistent pretty much across all incomes for all races. 
Well, the general trends stayed the same, however as the socioeconomic class improved, so did the tips (mainly because the stiff rate went down considerably the higher the socioeconomic class). The greatest variation from that I found were among Latinos, where most of them in the working class gave $0 - $2 in tips, in the lower-middle class they gave mostly around $2 in tips, and in the middle class, tipped between $2 - $4 or so. Each scatterplot at the different socioeconomic classes for Latinos looks quite different for them. Aside from Latinos, just about all races maintain their same general trend, although blacks go from stiffing most of the time during the working class to tipping between $1 - $2 in the other two classes, mainly as a result of the general trend of the stiff rate dropping as the socioeconomic class improves it seems.
I gotta say in my family we used to be a bit confused about the pizza delivery tipping deal for the longest time (although Im the one my mom asks to calculate the tip and she always generous when we dine out.) In my hood most ppl dont tip very much but my mom knows that she likes it when she gets tips from the customers when she does extra work so she makes sure she gives a good tip to servers in return. 
There's a lot of things going around about tipping pizza delivery drivers, servers, bartenders, etc. Some will say it's optional, some will say it's required, some will say that it's only for extra good service, etc. I find blacks and more people among the lower classes treat it as an optional / extra good service thing, whereas every other race in the lower-middle and middle classes treat is as required. This is all from personal observation, though - I don't have a whole lot other than examples from other posts to back my point up on that.
The deal about the delivery thing is that they already charge you more for the delivery so some ppl are confused about whether that included the driver's tip or not. So I know some ppl might be confused about it. 
Yeah, that's an issue, although I gotta admit, from everybody I talk to it's pretty common sense that the delivery charge =/= a tip. Although I suppose for others who are more uninformed of the industry won't necessarily realize that. I, and others, try to highlight that as much as we can, although when you got corporate heads from the Big Three (Pizza Hut, Domino's, and Papa John's) telling everybody that all the delivery charge goes to the driver (which is completely untrue no matter where you are), it only creates more confusion.
The fact that the credit card has an extra tip line doesn't mean everything. 
It means a lot because if you go to fill out the credit card receipt, you're going to notice that you not only need to sign the thing, but also that you need to tip and total it. You can tip nothing, and people who don't tip will usually put a big fat zero there, but you can't just ignore it - I don't let people ignore it as there have been instances all around the US where people, usually managers and some shady pizza drivers out there, put their own tips on credit card receipts that weren't totalled (ie. credit card fraud). There's no way you can be oblivious to that and that drivers are not tipped.
In latin american countries and culture tipping is usually expected so ppl know about it. 
Exactly. In Mexico, you'll have little kids in the grocery stores bagging your groceries, and they don't make any wage at all - their income relies entirely on tips. Thus for Latinos, they understand tipping much better and thus why they tip better than blacks as a whole. Although I gotta admit, I'd have to say a good portion of Latinos in my area (at least a few in the lower-middle class and most in the middle class) have to at least be second generation immigrants and thus see tipping more in terms of how whites do. Certainly, a few blacks see it that way, too, and those are generally the blacks that tip between $2 and $5. However, among blacks, they are the minority.
We tip according to how much money we can afford and if we have coupons or deals we actually tip more because we have more left over to give out. Thats why thers more variation. 
I never considered coupons with these deliveries, nor have I really noticed anything. Though do remember one thing: while it's all good to say you only tip as much as you can afford, be sure to tip properly, because the way I and other drivers / servers see it, if you can't afford a proper tip, you can't afford the meal. I generally don't have much of a problem with Latinos, though. As you can see from the graphs I've presented, Latinos, for the most part, tip their share of the population (or just a little under it). The main issue here is blacks because when you see they make 20% of the customer base and only 8% of the total tips, there's something going on there.
In the Asian culture they calculate the percent and they stick to that unless somebody really did something that strikes them. Thats why theres not a lot variation for them. 
Indeed, many Indians seem to be that way, too. Compared to whites and Latinos, Asians and Indians are far more likely to tip you something like $3.17 exactly. 3 one dollar bills, 1 dime, 1 nickel, and 2 pennies. Whites and Latinos usually seem to say fuck it and round up.
In white American culture they tip according to service quality and other stuff. I know my mom's friend who's white tips sometimes a lot sometimes a little but the way she does is always abit of a mystery for me like how she grades the waiter on what criteria. 
Indeed, that's why you see the extreme variation among whites that you do in the scatterplot I presented. Personally, the way I do it and was taught to do it was to tip 20% always unless I either felt offended or thought that the service sucked, which is where I'd lower the tip down to 15% or 10% and leave a note as to why I didn't tip a full 20%. Thing is, I'd consider that now and judging from how everybody else tips, 10% isn't too shabby - certainly not enough to catch a server's attention, I think. Which is why I've sorta redone how I tip, and I now tip $5 if the bill is under $30, $6 if between $30 - $35, $7 for $35 - $40, etc., which leaves the tip around 17 to 20% no matter how high you go (plus I'd always round up for change), and perhaps I'd tip a little more if I liked the service and a little less if I didn't, and if I felt truly offended or pissed by it, I'd leave maybe a dollar with a note. It's often those single $1 tips that get people going WTF more than a stiff itself.
I can't answer for blacks because im not in their head but I think they feel they already paid enough for the food and like you said they feel the driver is PART of the same company so it like they're paying the company more. I don't say all blacks do that. But its possible thats whats going on. 
If you review the scatterplot for black tips, you'd notice that certainly not all blacks do it. I'd agree with you here, too - blacks don't seem to see the sense of a hidden cost like tipping. They don't seem to understand why Americans tip and why that is supposed to cover the cost of labor, and not the employer. Not every black is like that, no doubt, but judging from my data, that kind of thinking seems to be much more widespread than in all the other races.
But I dont think its right at all to say "they dont care". its more that they feel the employee is already part of the same company. 
Mmm, I dunno. If I told a black person that he or she tips like shit and should tip me more, I'd most certainly get told that they couldn't give less of a damn. Personally, I don't think any other race truly cares either - it's just that the moral obligation for tipping does not exist so much among blacks as it does among all other races. This, as well as what you said in the point above, is the main reason, I think.
When you do the grouping on behavior stuff like tipping you should think that alot of the stuff we talk about is culture NOT race. 
Of course, although the culture is defined by the race. "Black culture" wouldn't be a culture and could not exist if it were not black. You cannot deny that.
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11:24 pm on Aug. 19, 2008 | Joined Dec. 2004 | 1156 Days Active Join to learn more about Bud2400 Washington, United States | Straight Male | 6388 Posts | 24433 Points
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